Updated October 6, 2026 · 6 min read

FTX creditors in Russia: why the payout never comes

Short answer

Not through step 8 if you live in Russia: as of October 1, 2026, FTX lists Russia as a jurisdiction where creditors cannot select BitGo, Kraken or Payoneer. Kraken's terms name Russia as a sanctioned jurisdiction, and Payoneer left Russia in 2022. FTX says more options may come but gives no date. ClaimBao buys FTX claims from creditors in Russia and pays in USDT or USDC.

Creditors in Russia can log in to the FTX claims portal, pass KYC and fill in the tax form, and the payout still never comes. The reason is step 8.

Where the payout stops

FTX pays only through BitGo, Kraken and Payoneer, and picking one of them is step 8 of the claims portal. Russia is on FTX’s list of jurisdictions that no provider serves right now, so residents of Russia can’t complete this step.

Russia was also named in the FTX Recovery Trust’s July 2025 motion on 49 potentially restricted countries. The motion was withdrawn in November 2025, with the right to file it again, and nothing changed at step 8.

What creditors in Russia should know

Russia was one of the 49 potentially restricted jurisdictions in the FTX Recovery Trust's July 2025 motion. The Trust withdrew the motion on November 3, 2025 without prejudice, so it can file it again.
Kraken's Global Terms of Service (updated October 1, 2026) require users not to be located in or resident in a sanctioned or embargoed jurisdiction, and the list names Russia.
Payoneer told Russian customers it would stop serving them and close their accounts from December 16, 2022.
Since October 2022, EU sanctions ban crypto-asset wallet, account and custody services for Russian nationals and residents of Russia, whatever the amount. In October 2025 the EU widened this to crypto-asset services in general. The EU rules do not apply to nationals of EU or EEA countries or Switzerland, or to people with a residence permit in one of those countries.
On April 23, 2026, the EU's 20th sanctions package banned transactions with crypto-asset service providers and platforms established in Russia that allow the transfer and exchange of crypto assets. The ban applies from May 24, 2026.
Russia's Federal Law No. 282-FZ "On Digital Currencies and Digital Rights" was signed on August 4, 2026 and mostly took effect on September 1, 2026. It keeps the ban on paying for goods and services with crypto inside Russia, with some exceptions such as foreign trade. After a transition period ending July 1, 2027, crypto deals must go through licensed intermediaries, Interfax reported.

The deadline

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.

Two ways forward

Wait. FTX gives no date for a provider in Russia. If you can’t finish step 8 before the window closes (around January 31, 2027), you may lose the right to your payouts, so waiting can end with nothing.
Sell your claim. ClaimBao buys FTX claims from creditors in Russia who pass KYC and aren’t under sanctions, and pays in USDT or USDC. After the transfer, FTX pays us.

First, see how much FTX owes you

Enter your Customer Code: we’ll show your tokens and the total from the public creditor list.

How selling works

Send us your FTX Customer Code and the claim amount, and we reply with a price. Then KYC, the transfer agreement and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.

In detailHow a deal with ClaimBao works

Questions

Can I get my FTX payout if I live in Russia?

Not through the FTX claims portal for now. As of October 1, 2026, none of FTX’s payout providers (BitGo, Kraken, Payoneer) is available in Russia, so creditors there can’t complete step 8. The way to get money for the claim is to sell it: ClaimBao buys FTX claims from creditors in Russia and pays in USDT or USDC.

Who buys FTX claims from creditors in Russia?

ClaimBao (claimbao.com) buys FTX claims from creditors in Russia who pass KYC and pays in USDT or USDC. The transfer is registered with the US bankruptcy court, and after that FTX pays the buyer, so the seller doesn’t need a payout provider in Russia. Support is in English, Russian and Chinese.

How do I sell my FTX claim from Russia?

Send ClaimBao your FTX Customer Code and the claim amount through the form on claimbao.com, Telegram, WeChat or email, and you get an indicative price. Then come online KYC, a transfer agreement with the final price and payment date, and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.

What happens to my FTX claim if I miss the step 8 deadline?

FTX says creditors who don’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose their distributions. That window closes around January 31, 2027, and FTX hasn’t said when, or whether, a provider will appear for Russia. Selling the claim before then avoids that risk.

How much can I get for my FTX claim in Russia?

Less than the full claim amount, because the buyer takes on the waiting and the risks. ClaimBao prices a claim by its class and amount, how much FTX has already paid and how long the buyer will wait for payouts. The final price is written in the agreement before you sign, and asking for a price is free.

Do sanctions stop me from selling my FTX claim?

ClaimBao buys claims only from creditors who pass KYC, and it does not buy claims from sanctioned persons. If you pass KYC, we can make you an offer. The final price is in the contract before you sign. Sanctions rules differ between the US, EU and UK, so if you are unsure about your own status, ask a lawyer.

Is it safe to sell an FTX claim to ClaimBao?

The sale is a claim transfer registered with the US bankruptcy court (Rule 3001(e)), and you see the agreement and the court notice before you sign. ClaimBao never asks for passwords, 2FA codes, seed phrases or any prepayment; to pay you it only needs your wallet address.

Find out what your claim is worth.

Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.

Get my offer →

Sources

This guide is general information, not legal advice.