FTXAll restricted countriesHow to get money back from FTX in a restricted country
FTX payouts are blocked in more than 40 countries. You can still get your money back by selling your claim. Here is how, step by step.
Read →
Restricted country? You can still sell.
Sell your FTX claim
FTX can’t pay you? We will.
We buy FTX claims from creditors in countries where FTX can’t pay out, and pay in USDT or USDC.
Payouts blocked in:
Mainland China
Macau
Russia
Belarus
Ukraine
Moldova
Egypt
Morocco
Bangladesh
Colombia
+ dozens more
Mainland China
Macau
Russia
Belarus
Ukraine
Moldova
Egypt
Morocco
Bangladesh
Colombia
+ dozens more
- Transfer recorded in court
- No upfront fees
- 中文 · EN · RU support
Step 8 of the FTX claims portal
Stuck at step 8?
Step 8 is where you choose a payout provider. If none of them serves the country you live in, there is nothing to choose, and your payout stops there.
Your FTX payout
- Log in to the claims portal
- KYC
- Tax form
- Step 8 · Payout providerBitGo, Kraken, Payoneer: not available in your country
- PayoutOn hold
Living abroad now?
If you now live in a supported country and can prove it, you may be able to finish step 8 yourself. That can pay more than selling. Ask us and we’ll explain for free.
Ask us →No way past step 8?
Sell your claim to ClaimBao and get paid in USDT or USDC. After the transfer, FTX pays us, so step 8 is no longer your problem.
Get my offer →
Calculator
How big is your FTX claim?
Enter your Customer Code. We’ll find your claim in the public creditor list and show every token and the total in dollars.
Log in to the FTX claims portal (claims.ftx.com) and open My Account at the top right: the Unique Customer Code is right below your Account ID. It was also in the email or letter from Kroll ([email protected]).
- Tokens and total
- Nov 11, 2022 prices
- No sign-up
Example
BTC0.3$5,061.30
ETH3.5$4,403.00
SOL120$1,920.00
USDT1,500$1,500.00
Claim total$12,884.30at November 11, 2022 prices
How selling works
- 1
Get a quote
Send the claim amount and class, or your FTX Customer Code. A real person replies with a price.
- 2
Verify
Quick online KYC in English, Russian or Chinese.
- 3SIGNED ✓
Sign
You sign a claim transfer agreement. We file the notice of transfer with the US bankruptcy court.
- 4
Get paid
USDT or USDC to your wallet. The payment date is written into the agreement.
All you need:
FTX account email or Customer Code
Passport or ID
A crypto wallet
How a deal works, step by step →
Sell now or wait?
Two ways forward if your country has no payout provider.
Wait for FTX
No date
for a payout provider in your country
- Only if a payout provider starts serving your country
- Step 8 by January 31, 2027, or distributions may be lost
- FTX gives no date for your country
- Full payouts, if it all works out
Sell to ClaimBao
Fixed price
paid in USDT or USDC
- No step 8, no deadline risk
- Paid on the date in the agreement
- Future FTX payouts go to the buyer
We never ask for your FTX or Kroll password, 2FA codes or seed phrase. We never message you first.
Our only contacts:
Claims we buy
Main focus · all customer classes
Terra LunaQuotes on request
CelsiusQuotes on request
More
Other bankruptcies · ask us
Blog
All articles
Articles for FTX creditors in restricted countries
FTXAll restricted countriesMAMoroccoFTX payout blocked in Morocco? What to do before the deadline
Morocco is on FTX’s list of countries where no payout provider works, and the six-month clock is running. What it means for your claim.
Read →CNMainland ChinaFTX payout blocked in mainland China: what you can do
No payout provider serves mainland China or Macau, and the six-month clock is running. What waiting costs, and how to get paid now.
Read →Questions
Is it legal to sell my FTX claim?
Yes. Bankruptcy claims can be sold. The sale is recorded with the US bankruptcy court under Rule 3001(e). We prepare the paperwork. Local rules differ, so if in doubt, ask a lawyer where you live.
Where do I find my FTX Customer Code?
Log in to the FTX claims portal (claims.ftx.com) and open My Account at the top right: the Unique Customer Code is right below your Account ID. Every scheduled customer also got this code in an email or letter from Kroll ([email protected]). It isn’t a password, so it’s safe to share with us.
Can I sell if I live in mainland China, Macau or Russia?
Usually yes. The block is on the payout at step 8, not on selling the claim. We confirm eligibility during KYC. We can’t buy from sanctioned persons.
How do you set the price?
It depends on the claim class and amount, what FTX has already paid, and how long it will take us to get paid. The final price is fixed in the agreement before you sign.
How and when do I get paid?
In USDT or USDC to your wallet. The payment date is written in the agreement.
What becomes public?
The notice of transfer is a public court filing. Before you sign, we show you exactly what will be filed.
What if FTX pays more later?
After the sale, future payouts on the claim go to the buyer. You get a fixed price now, whatever happens next.
Do I need a lawyer?
No, but you’re welcome to have one review the agreement.
Will you ask for my password or seed phrase?
Never. Not for FTX, not for Kroll, not for your wallet. To pay you, we only need your wallet address.
Do you buy Terra/Luna or Celsius claims?
Yes, on request. Send us the details and we’ll quote.
Which languages do you speak?
简体中文, 繁體中文, English and Русский.
Find out what your claim is worth.
Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.
