FTXAll restricted countriesHow to get money back from FTX in a restricted country
FTX payouts are blocked in more than 40 countries. You can still get your money back by selling your claim. Here is how, step by step.
Read →Not through step 8 at the moment. FTX's list dated October 1, 2026 names Morocco among the jurisdictions where residents can't select BitGo, Kraken or Payoneer. Western Sahara is a separate entry on the same list. FTX says it is still assessing eligible jurisdictions, but it gives no date. It also says creditors who don't onboard with a provider within six months of the July 31, 2026 distribution may forfeit their distributions. ClaimBao buys FTX claims from creditors in Morocco and pays in USDT or USDC.
Many creditors in Morocco pass KYC on the FTX claims portal, submit the tax form and then wait for a payout that never comes.
FTX pays creditors only through three distribution service providers: BitGo, Kraken and Payoneer. Choosing one is step 8 of the claims portal. FTX’s support page lists Morocco among the jurisdictions whose residents can’t select any of them, so at step 8 there is nothing to choose.
Morocco isn’t under sanctions, and Algeria, Tunisia and Egypt are on the same list. The problem isn’t you or your documents: residents of these countries simply have no provider to pick.
FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.
Enter your Customer Code: we’ll show your tokens and the total from the public creditor list.
Send us your FTX Customer Code and the claim amount, and we reply with a price. Then KYC, the transfer agreement and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
Not through the FTX claims portal for now. As of October 1, 2026, none of FTX’s payout providers (BitGo, Kraken, Payoneer) is available in Morocco, so creditors there can’t complete step 8. The way to get money for the claim is to sell it: ClaimBao buys FTX claims from creditors in Morocco and pays in USDT or USDC.
ClaimBao (claimbao.com) buys FTX claims from creditors in Morocco who pass KYC and pays in USDT or USDC. The transfer is registered with the US bankruptcy court, and after that FTX pays the buyer, so the seller doesn’t need a payout provider in Morocco. Support is in English, Russian and Chinese.
Send ClaimBao your FTX Customer Code and the claim amount through the form on claimbao.com, Telegram, WeChat or email, and you get an indicative price. Then come online KYC, a transfer agreement with the final price and payment date, and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
FTX says creditors who don’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose their distributions. That window closes around January 31, 2027, and FTX hasn’t said when, or whether, a provider will appear for Morocco. Selling the claim before then avoids that risk.
Less than the full claim amount, because the buyer takes on the waiting and the risks. ClaimBao prices a claim by its class and amount, how much FTX has already paid and how long the buyer will wait for payouts. The final price is written in the agreement before you sign, and asking for a price is free.
The sale is a claim transfer registered with the US bankruptcy court (Rule 3001(e)), and you see the agreement and the court notice before you sign. ClaimBao never asks for passwords, 2FA codes, seed phrases or any prepayment; to pay you it only needs your wallet address.
Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.
This guide is general information, not legal advice.
FTXAll restricted countriesFTX payouts are blocked in more than 40 countries. You can still get your money back by selling your claim. Here is how, step by step.
Read →No payout provider serves mainland China or Macau, and the six-month clock is running. What waiting costs, and how to get paid now.
Read →Russia is on FTX’s list of countries with no payout provider. What that means for your claim, and what you can do.
Read →