FTXAll restricted countriesHow to get money back from FTX in a restricted country
FTX payouts are blocked in more than 40 countries. You can still get your money back by selling your claim. Here is how, step by step.
Read →Not through step 8 if you live in Belarus: as of October 1, 2026, FTX lists Belarus as a jurisdiction where creditors cannot select BitGo, Kraken or Payoneer. Kraken's terms name Belarus as a sanctioned jurisdiction. Payoneer told Belarusian users it would close their accounts on September 11, 2026. FTX says more options may come but gives no date. ClaimBao buys FTX claims from creditors in Belarus and pays in USDT or USDC.
If you live in Belarus, your FTX payout stops at the same place as in Russia or mainland China: step 8, choosing a payout provider.
BitGo, Kraken and Payoneer are the only ways FTX pays creditors. FTX’s support page lists Belarus among the jurisdictions none of them serves right now. Until one does, there is nothing to choose at step 8, and no payout.
FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.
Enter your Customer Code: we’ll show your tokens and the total from the public creditor list.
Send us your FTX Customer Code and the claim amount, and we reply with a price. Then KYC, the transfer agreement and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
Not through the FTX claims portal for now. As of October 1, 2026, none of FTX’s payout providers (BitGo, Kraken, Payoneer) is available in Belarus, so creditors there can’t complete step 8. The way to get money for the claim is to sell it: ClaimBao buys FTX claims from creditors in Belarus and pays in USDT or USDC.
ClaimBao (claimbao.com) buys FTX claims from creditors in Belarus who pass KYC and pays in USDT or USDC. The transfer is registered with the US bankruptcy court, and after that FTX pays the buyer, so the seller doesn’t need a payout provider in Belarus. Support is in English, Russian and Chinese.
Send ClaimBao your FTX Customer Code and the claim amount through the form on claimbao.com, Telegram, WeChat or email, and you get an indicative price. Then come online KYC, a transfer agreement with the final price and payment date, and the notice of transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
FTX says creditors who don’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose their distributions. That window closes around January 31, 2027, and FTX hasn’t said when, or whether, a provider will appear for Belarus. Selling the claim before then avoids that risk.
Less than the full claim amount, because the buyer takes on the waiting and the risks. ClaimBao prices a claim by its class and amount, how much FTX has already paid and how long the buyer will wait for payouts. The final price is written in the agreement before you sign, and asking for a price is free.
ClaimBao buys claims only from creditors who pass KYC, and it does not buy claims from sanctioned persons. If you pass KYC, we can make you an offer. The final price is in the contract before you sign. Sanctions rules differ between the US, EU and UK, so if you are unsure about your own status, ask a lawyer.
The sale is a claim transfer registered with the US bankruptcy court (Rule 3001(e)), and you see the agreement and the court notice before you sign. ClaimBao never asks for passwords, 2FA codes, seed phrases or any prepayment; to pay you it only needs your wallet address.
Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.
This guide is general information, not legal advice.
FTXAll restricted countriesFTX payouts are blocked in more than 40 countries. You can still get your money back by selling your claim. Here is how, step by step.
Read →Morocco is on FTX’s list of countries where no payout provider works, and the six-month clock is running. What it means for your claim.
Read →No payout provider serves mainland China or Macau, and the six-month clock is running. What waiting costs, and how to get paid now.
Read →